Client solutions, product thinking, and communication

Maros Gorny

I connect clients, business needs, and technical teams. My background combines product systems, customer support, software, QA, and international project work.

I am looking for roles where I can build relationships, understand real problems, communicate products clearly, and turn feedback into practical improvements for customers and the business.

Mainly interested in

Account Manager, PR Manager, Product Specialist, Business Consultant, or Product Manager.

Different title, but the work fits? I would be happy to look at it, especially if it touches music, media, or creator tools.

4+ years

Client support, product systems, software, and QA experience

Master's degree

Biomedical Informatics, graduated with distinction

6 countries

Study, research, work, and projects across Europe and Japan

What I Bring

A quick scan of the strengths I would bring to account management, product, consulting, communication, or partnership-focused work.

Clients & Partnerships

Relationship building, active listening, dependable follow-up, product guidance, and turning client goals into practical next steps.

Product & Business Solutions

Requirements, stakeholder alignment, product adoption, B2B workflows, product data, and coordination between business and technical teams.

Communication & Visibility

Customer communication, presentations, workshops, storytelling, feedback loops, and explaining complex products in clear language.

Technical Foundation

Hands-on experience with software, QA, SQL, APIs, Azure DevOps, release validation, and troubleshooting production systems.

Recent Experience

The short version: I have worked with customers, business stakeholders, product workflows, technical teams, and production systems.

Product Systems Specialist

SVET DVERI

Oct 2024 - Apr 2026

Worked between leadership, sales, operations, and developers on B2B digital sales systems, product workflows, release validation, and product data.

  • Product Systems
  • Requirements
  • Release QA
  • B2B

Software Developer / Test Engineer

Descartes Systems Group

Aug 2022 - Jan 2025

Worked on production web applications across backend development, test automation, API testing, Azure DevOps, and release validation.

  • C#
  • .NET
  • SQL
  • Testing
  • Azure DevOps

Online Support Specialist

O2 Slovakia

Oct 2020 - Jun 2022

Helped Radosť customers through online chat and email with clear written communication, product guidance, and practical problem solving.

  • Support
  • Communication
  • Problem Solving
See full experience

Proof Points

Selected examples that show the mix behind the CV: product problem solving, technical understanding, communication, and international collaboration.

YouTube and AjTyvIT

Storytelling and fundraising

Created Slovak-language stories from Japan and helped raise around EUR 300 for an organization supporting girls and women in technology.

See projects

SVET DVERI

B2B product systems

Worked on ordering, claims, configurator improvements, release validation, and product data for digital sales workflows.

See experience

Europe: 🇪🇸 🇱🇻 🇭🇷 🇨🇿

International project work

Worked on software project management, digital transformation, smart society concepts, negotiation, and teamwork.

See education

Education Snapshot

Enough detail for first sight, with the deeper academic and international story on the education page.

Master's in Biomedical Informatics

Graduated with distinction from the University of Žilina, GPA 1.27/4.0, and received the Dean's Award.

Bachelor's in Informatics

Built a C#/.NET/Angular administration module and studied algorithms, databases, software engineering, and web development.

Research and Erasmus+ experience

Completed a Japan research stay and international study or project programmes in Spain, Latvia, Croatia, and Czech Republic.

See full education and international experience

Contact

Could I be a match?

Feel free to contact me if you are looking for someone who can build client relationships, explain products clearly, connect business needs with technical teams, and follow improvements through delivery. Work touching music, media, travel, technology, or creator products would be an especially exciting match.

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